zeus138 Privacy Policy

This page describes what we collect when you use zeus138 and how we keep that data protected. We at zeus138 collect personal information during account registration, deposit, and withdrawal to comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. Your data is stored in encrypted databases and shared only with certified payment processors and compliance partners—never sold to marketers or third parties unrelated to your account operation or legal obligation.

Our approach to privacy on zeus138 centres on transparency and necessity. We collect only what we need to verify your identity, process your payments via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and comply with local jurisdiction requirements. You retain the right to access, correct, or request deletion of your personal data subject to legal and operational constraints.

This privacy policy covers data collection, use, retention, your rights, and contact information for privacy queries.

What We Collect and How We Use It

Personal information collected during registration

When you register on zeus138, we collect your full legal name, date of birth, email address, phone number, and residential address. We require a copy of your national identity document (KTP, passport, or driver's licence) and proof of residence (utility bill, bank statement, or lease agreement dated within three months). We also collect your preferred currency and the deposit payment method you intend to use—whether e-wallet (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) or bank virtual account (mobile banking, local payment, online payment, e-wallet). This information is used to verify your identity, confirm your eligibility in your jurisdiction, and prevent fraud and money laundering.

Transaction and account activity data

We at zeus138 record all deposits, withdrawals, game activity, and account changes. This includes the payment method used, the amount, the timestamp, the game category, your stake amounts, and game outcomes. We retain this data to settle disputes, comply with regulatory audits, and detect unusual activity patterns. Your transaction history is accessible in your account dashboard; you can review any deposit, withdrawal, or game result at any time.

Device and network information

Our servers collect your IP address, browser type, operating system, and mobile device identifier when you log into zeus138. This information helps us detect account compromise, prevent fraud, and diagnose technical issues. If you access zeus138 from multiple devices or locations, we log each session for security. You can view active sessions in your Account Settings and terminate any session you do not recognize.

How we use your data

We use your personal information to: verify your identity and eligibility to use zeus138 in your jurisdiction; process deposits and withdrawals via your chosen payment method (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment); comply with anti-money-laundering and know-your-customer regulations; settle disputes and investigate fraud; and send you account notifications (login alerts, withdrawal confirmations, support responses). We do not use your data for marketing unless you explicitly opt in. We do not sell your data to third parties. Your data is shared only with our payment processors, compliance partners, and law enforcement if legally compelled.

Data Protection, Retention, and Your Rights

How we protect your data

We at zeus138 encrypt all personal data in transit (HTTPS) and at rest in our databases. Passwords are hashed using industry-standard algorithms; we never store plain-text passwords. Payment information is processed by certified third-party providers (e-wallet companies and banks); we do not store full credit card numbers or complete banking credentials on our servers. Our servers are housed in secure data centres with physical access controls, intrusion detection, and regular security audits. We implement two-factor authentication (2FA) as an optional feature to strengthen your account security further.

Data retention on zeus138

We retain your identity documents (KTP, passport, proof of address) for as long as your account is active, plus five years after account closure for regulatory compliance. Transaction records are retained for seven years per anti-money-laundering requirements. Device logs and session data are retained for one year. If you request account deletion, we remove your personal data except where retention is required by law (tax records, transaction history for AML compliance). Deletion requests are processed within 30 days; we will confirm deletion via email.

Your rights regarding your data

You have the right to access your personal data. Log into your zeus138 account and view your profile, identity documents on file, transaction history, and active sessions. You have the right to request correction of inaccurate data—if your email, phone, or address on file is incorrect, contact our support team and we will update it. You have the right to request deletion of your account and associated personal data, subject to legal and regulatory constraints (transaction records required for AML compliance are not deleted). You have the right to port your data in machine-readable format if you wish to transfer to another service. To exercise any of these rights, contact our support team via the Help menu in your account or send a written request to our privacy contact address (available below).

Cookies and tracking on zeus138

Our platform uses cookies to maintain your session (login state) and remember your user preferences (theme, language, game filter). These cookies are stored on your device and are necessary for zeus138 to function. You can disable cookies in your browser settings, but doing so may prevent you from logging in or accessing certain features. We do not use tracking cookies for marketing or third-party analytics. If you use zeus138 on a shared device, clear your cookies after you log out to prevent other users from accessing your account.

We at zeus138 believe privacy is a right, not a commodity. Your data is protected with industry-standard encryption and shared only where necessary to operate your account or comply with law.

Jurisdiction and international transfers

zeus138 operates from jurisdictions outside Indonesia. Your personal data may be transferred to, stored in, and processed in countries other than your home country. These jurisdictions may have different data protection laws than Indonesia. By creating a zeus138 account, you consent to this international transfer. We require all processors and storage providers to maintain encryption and security standards equivalent to those required under Indonesian law. If you have concerns about international data transfer, contact our privacy team before registering.

Third-party processors and partners

We share personal data with the following third-party processors: payment processors (e-wallet companies and banks for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet transactions); compliance and KYC verification partners; and fraud-detection services. We do not share your data with marketing partners, advertisers, or data brokers. These third parties are bound by confidentiality agreements and are permitted to use your data only for the purpose of supporting zeus138's operations. We audit our third-party partners annually to ensure they maintain adequate security standards.

Contact and complaints

If you have questions about this privacy policy or wish to exercise your data rights, contact our support team via the Help menu in your account. For privacy complaints or concerns you believe our support team has not resolved, send a detailed written request to our privacy contact address (available in the footer of this site). We will respond to privacy queries within 14 days. If you believe zeus138 has violated your privacy rights, you may escalate your complaint to your local data protection authority.